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FAQs2019-04-26T07:59:13+00:00

financial-help-faqs

You will keep us informed of what is happening with our loan during the process?2016-08-29T09:00:10+00:00

Yes, we will keep you informed during each step of the process, we regularly touch base with the banks once the loan has been submitted to find out what the progress is, and we will of course pass this on to you.

You can help us with a construction loan so we can build our own home?2016-08-29T08:58:42+00:00

Yes, We can help you with a construction loan, and we can help you with the maths so that you are fully informed before you make any major decisions.

You can help first home buyers?2016-08-29T08:57:39+00:00

Yes, We love helping first home buyers into their first home. We will do all the hard work for you and help you each step of the way until you take possession of the keys.

Buying your first home is an exciting and complicated process, we have a passion for helping you get the most appropriate home loan at the lowest rates with the least hassle possible, we aim to breakdown each step of the process and ensure that you are well informed throughout the transaction

If I want to know what the value of my home is when the bank does a valuation, I can get a copy of it?2016-08-29T08:56:16+00:00

This depends on the lender. Sometimes the lender will release the valuation and we will then happily provide you with a copy. If they just tell us what the valuation amount was then we will share that information with you.

You choose the lender for me or do I have a say?2016-08-29T08:55:29+00:00

Once we know exactly what your needs are and based on the information you give us how much you can borrow, we will send you some product comparisons. We will then outline the lenders that have the best rates and conditions to suit your needs but you get to make the final choice.

You can do home visits or do I have to come to an office?2016-08-29T08:54:36+00:00

Yes, we can do both, we have an office in Phillip ACT, which has free and convenient parking. Which means you can come to us or we can come to your home at a convenient time.
*Please note* we do after working hours appointments both in the office and at your home to ensure you can see us at a time that suits you best.

I don’t have to pay for your broker services?2016-08-29T09:01:45+00:00

Yes, that’s true, the banks pay us for introducing new clients to them

You can save me time?2016-08-29T08:49:17+00:00

Yes we can save you time as putting a loan together takes time and whether you go directly to a bank or use us you will need to supply the same documentation for all the banks as specified by ASIC regulations. However, once you have given the information to us we do the rest for you. We package the application and submit the documents to the lender. We tell them about your situation and why you should be given the loan you have applied for. We organise all the paper work for the settlement all you need to do is read it and sign. We explain the processes to you and do the negotiations on your behalf. We then continue to give ongoing support and you can ask questions at any time. We believe there is no such thing as a “silly question”.

You can tell me how much can I borrow?2016-08-29T08:50:00+00:00

Yes we can, Just give us a call and we can do some calculations for you to let you know how much or, if you prefer to do it yourself, we have a range of calculators on website which will help you to find out.

You can tell me how long does it take to get Pre-Approval from the bank?2016-08-29T08:51:09+00:00

Yes we can, some lenders have been known to pre-approve someone in two hours but usually it takes three working days to get a response from the bank.

Why would I use your services, what makes you different?2016-08-29T08:51:55+00:00

Several aspects of our services are unique. We really listen to our clients as we believe it is the most important aspect of any relationship, hearing what you want, what your goals are and helping you to reach them. We love helping people to achieve their dreams and can tailor your loan, from the most appropriate bank to best suit your situation.

You can tell me how long does it take to get unconditional approval for a loan?2016-08-29T08:52:51+00:00

Yes we can, it depends on the lender and their volume of work. Having said that the more information submitted to the bank on application the quicker it usually is approved. The normal time span can be anything from two business days to ten business days, depending on whether or not you require a valuation.

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